FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Ordering & Shipping
How can I place an order?
Browse our catalog, add your favorite items to your cart, and proceed to checkout. It’s that simple!
How long does it take to receive my order?
Orders are typically processed within 5–7 business days, and shipping times vary based on your location.
Do you ship internationally?
Yes, we ship worldwide! Please note that shipping times and costs may vary depending on the destination.
Can I track my order?
Yes, once your order ships, you will receive a tracking number via email.
Customization & Special Requests
How do I request a custom design?
For custom orders, please reach out to us monayshandcraftereddesigns@gmail.com via with details of your request.
Can I add my name or logo to an item?
Yes, we offer personalization for many of our items. Let us know your preferences during checkout or by contacting us.
Care Instructions
How do I care for vinyl cups?
Hand-wash only with mild soap and avoid scrubbing over the vinyl design to keep it looking great.
What’s the best way to wash sweatshirts?
Turn the sweatshirt inside out, wash in cold water, and tumble dry on low or air dry to preserve the design.
Are the stickers waterproof?
Most of our stickers are waterproof and can be used on water bottles, laptops, and more. Check individual product descriptions for details.
Payment & Returns
What payment methods do you accept?
We accept credit/debit cards, PayPal, and other major payment options.
Do you offer refunds or exchanges?
We typically do offer refunds. if there’s an issue with your order, please contact us, and we’ll do our best to make it right.
Contact Us
How can I get in touch with you?
You can contact us via monayshandcraftereddesigns@gmail.com, and we’ll get back to you as soon as possible.